Below are some frequently asked questions from our customers .
If you don't see the answers to your questions here ,feel free to contact us .
Q:About the samples ?
We offer free existing samples,you just need pay the shipping cost .
If you to customized the sample ,we will charge the sampel fee .
Q:What's the trade term and payment term ?
30% TT desposit in advance ,70% TTafter providing copy of B/L
Q:How can i know if my goods have been shipped?
After you paid , we will update at every stage of the order process .
Q:Can you handle with the shipping for the orders ?
Yes ,we work with many shipping companies which can offer us very competitive shipping cost .And we can take
care of the ship your door by courier(DHL,UPS,FedEX),air shipping and ocean shipping .
Q:Do you accept small order ?
Small orders are also welcome ,but the unit price is also difference from wholesale price .
We will try our best to meet customer needs and make products that satisfy customers.
But it still will have some questions :
What if the item I received is defective / incorrect / damaged?
If the item you received is incorrect, missing and / or defective, please contact us within 7 days of receiving the
order. After receiving the package, please provide your product photo and all relevant reference materials. We
will do our best to resolve your case as soon as possible.